BoothBloom | Photobooth CRM
BoothBloom is a SaaS platform for photobooth businesses that simplifies booking, client management, and photo delivery. To understand user needs, I conducted interviews and surveys to identify pain points in booking, payment, and event workflows. After gathering these insights, I designed user flows, sitemaps, wireframes, and high-fidelity prototypes and iterated based on usability testing and stakeholder feedback. Collaborating with developers ensured that designs remained responsive, accessible, and scalable. With these improvements, the platform enables operators to quickly share booking links, manage event details, and provide clients with personalized portals, helping reduce administrative overhead and improve communication.
Client
BloothBloom
Service Provided
UX Design
The Goal:
The goal of BoothBloom is to simplify and streamline booking and client management for photobooth business owners. It aims to reduce administrative overhead and improve communication with clients. Operators can easily manage events, payments, and photo delivery. The platform delivers a seamless, user-friendly experience that saves time and keeps clients satisfied.
1
The Challenge:
The main challenge BoothBloom addressed was the complexity and inefficiency in managing photobooth bookings and client interactions. Photobooth operators juggled multiple tools, manually scheduled and processed payments, gathered questionnaires, and delivered photos. These processes consumed time and were prone to errors. The platform needed to centralize workflows, simplify event management, and create a seamless experience for both operators and clients.
2
3
The Result
BoothBloom resulted in a streamlined, all-in-one platform that simplified booking, client management, and event workflows for photobooth operators. The Book-a-Booth tool enabled faster scheduling. Personalized client portals, centralized communication, questionnaires, galleries, and approvals. This improved client satisfaction and saved operators time by reducing manual tasks. Ultimately, BoothBloom delivered a polished, user-centered experience that enhanced operational efficiency and strengthened client relationships.
